PRIVACY POLICY & GDPR

At Nacka Dojo, we recognise that privacy is important. This Policy applies to all of the services and solutions offered by Nacka Dojo.

Nacka Dojo maintains, and use your information in accordance with the European law called GDPR (General Data Protection Regulation ) (European Union: 25th of May 2018).

This privacy policy explains what kind of personal data Nacka Dojo collects online. Please read this policy carefully.

We collect information about you when you open a membership, when you email or call us and when you use our websites, apps and social media. We use this and other information in order to offer a better service, marketing and support to you and our other customers.

Example, when you open a membership, sign up for an event, download one of our apps or call us, we may ask for your consent to use your information for a particular purpose. We share your information with our organizers of the events you register for so that they are able to help you compete in their events.

Nacka Dojo is the data controller (ie the person responsible for the processing of your personal data) in respect of all the information Nacka Dojo collects and receives about you when you use our services.

WE COLLECT INFORMATION ABOUT YOU IN VARIOUS WAYS

Cookies.
As with many businesses, we use cookies (ie small text files through our site placed on your computer) and tracking tools. For more information about cookies on this site and how to disable cookies, see your computer’s help pages.

Direct from you.
For example, if you sign up for an offer, opening a membership, enter an event, download an app, put a comment on our website, ask a question, email, contact Nacka Dojo customer service or in any other way use our services.

Through your use of our websites and apps.
You can use our websites and apps from a computer, a telephone, so called tablet or other device. We use tracking tools like browser cookies and web beacons on our website and apps to collect information about your use.

From third party.
For example, If you choose to use a social media integrated with our Web site or app, this social media from third parties provide us with certain information about you. This information may include your name and email address. Your activities on our sites and apps can be posted on the social media platform.

INFORMATION ABOUT YOU THAT WE CAN SAVE.

We use the following information for the purposes described in this privacy policy:

Your membership information.
We save contact information that you provide to us (eg name, address, phone, email, residence, language) when you open a Nacka Dojo membership, sign up for an event or participate in our contests or promotions.

Information about your preferences.
We may collect information about events that you like. We can also save information on interests and demographic categories based on your contacts with us to provide you with a better service and provide you with more specific information. For example, if you register for a particular event and several people who visited the event also signed up for another event we may send you information about that event.

Use of our website.
If you use our websites, we may collect information about the browser you are using and your IP address (this is a number that identifies a specific network device on the internet and are required for your device to communicate with websites). We may see the Web page you came from, what you used and did not use our website and which website you visit when you leave us.

Information about app usage.
If you use our apps, we may collect information about your GPS position or your device’s unique identifier. We can also get information about the type of device you are using, or what version of the operating system on your computer or device. We can, for example, look at how often you use the app and where you downloaded it from.

Information retrieved from the email response.
In conjunction with the emails that we send to you, we may collect information based on how you answer, such as how many times the message is opened, or how many times you click on the link.

Other information about your contact with us.
For example, if you come in contact with us through email, phone or social media (eg Facebook). We may use your information as follows and for the following purposes;

Sending messages in connection with your transactions and events you’ve attended to.
For example, we can send emails regarding your membership or a specific event, or ask if you want to write a review about an event. We may also contact you regarding this policy or any of our other policies or terms and conditions.

Identify trends and interests.
We use your information to get to know what your preferences are, so that we can improve our offer to you and give you a more relevant and personal service. We may combine the information we receive from you with the information that we receive from third parties. We also analyze customer behaviour.

To monitor and improve our products, services and websites.
We analyse your data to improve our knowledge of you and our customer base in general. We do this in order to make better decisions about our services, advertising, products and content, based on a more informed view of how our customers use our current services and to offer a more personalised service.

To prevent or detect illegal behaviour or to protect or enforce legal rights.
For example, we may use your information to prevent the misuse of our intellectual property rights (such as our or our events partners brand), fraud (including credit card fraud and fraud we believe has happened in connection with promotions or events) or other crimes.

For safety purposes.
Your information may also be used to protect our company, employees, customers, third parties and our / their property (including the event you have attended and our websites), in accordance with what is permitted by law.

For market research purposes.
We may contact you as part of the surveys we conduct. You can choose not to participate.

In marketing purposes.
With your permission, you may be contacted by us via email, SMS, telephone or other information or offers about our upcoming events, products or services (including newsletters). We may also send you information on behalf of other companies, but we do not give these businesses your name or contact information. With your permission, you can also be contacted directly by a third party, such as charities and retail companies, companies offering services in the financial, health or recreation, or service subscription.

Permitted by law.
Under certain circumstances, we may also use your information for other purposes in accordance with what is permitted under applicable law.

When you open a membership, sign up for an event or download our apps, we ask for your consent to collect, process or use your personal information for specific purposes.

If you wish to revoke consent you have given us for the use of your personal data you can contact us and we will help you solve this.

You should be aware that if you choose not to provide us with your consent or if you withdraw your consent, you can not take advantage of some of our offers.

You can choose not to receive marketing communications. To no longer receive emails or text messages, go to your membership account and opt out from the marketing letters you no longer want to receive.

You can choose not to receive our newsletters. To no longer receive our newsletters go to your membership account or follow the instruction in any of our newsletters you receive from us.

You can check and choose to prevent us from using tracking tools on your devices. For example. You can turn off the GPS location and push notifications using the settings on your phone.

We use standard security.
We have security measures in place to protect your information. The security measures we use depends on the type of information that has been collected. The Internet is not 100% safe. We can not guarantee that your use of our websites will be completely safe. Be careful when using the Internet. Do not share your password with others.

We may have links to third party websites and services that we do not control.
If you click one of these links, you will gain access to the websites that we do not control. This policy does not apply to personal data processing on these pages. Read the privacy policies on these websites carefully. We are not responsible for such third party websites.

Correct, change or update your preferences
Contact us if you have any questions or complaints regarding this privacy policy. Please do not include your credit card number or other financial or sensitive information in your email.